Terms of Service

By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.

1.1 These Terms of Service (“Terms”) govern your use of our website and services provided by Serelva.

1.2 By accessing our website, you confirm that you are at least the age of majority in your jurisdiction, or you have obtained consent from your legal guardian.

1.3 We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of the revised Terms.

2.1 We strive to display product images, descriptions, and colors as accurately as possible. However, slight variations may occur due to differences in monitors or lighting.

2.2 All products are subject to availability. We reserve the right to limit quantities, discontinue products, or reject orders at our sole discretion.

3.1 All prices listed on our website are in USD and may be subject to taxes or shipping fees.

3.2 We reserve the right to modify prices at any time without prior notice.

3.3 Payments must be completed through the payment methods provided on our website.

4.1 Once an order is placed, you will receive a confirmation email. Please review it carefully and contact us immediately if there are any errors.

4.2 We reserve the right to cancel or reject orders for reasons including, but not limited to:

4.3 In the event of cancellation, we will notify you and issue a full refund for any payments made.

5.1 We currently ship to the United States of America (USA). Shipping fees and estimated delivery times are provided during checkout.

5.2 Delays may occur due to factors beyond our control, such as customs clearance or courier issues. We are not liable for delays once the package is shipped.

5.3 It is your responsibility to provide accurate shipping information. We are not responsible for lost or delayed packages due to incorrect addresses.

For details on returns and refunds, please refer to our Return and Refund Policy.

7.1 All content on our website, including text, images, logos, and designs, is the property of Serelva and protected by intellectual property laws.

7.2 You may not use, copy, reproduce, or distribute our content without prior written permission.

8.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

8.2 Our total liability is limited to the amount paid for the product or service in question.

These Terms are governed by the laws of the United States of America (USA). Any disputes arising from these Terms will be resolved in the courts of your jurisdiction.

If you have any questions or concerns regarding these Terms of Service, please contact us:

📧 Email: serelvaus@gmail.com

🕘 Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST